Start typing and hit Enter

Shopping Cart

0

Your shopping bag is empty

Go to the shop
logo
0
Close

FAQ's

Home FAQ's

Frequently asked questions

Welcome to our FAQ page! Find quick answers to common questions about orders, shipping, returns, and more. Need further assistance? Contact us.

Can I use  Nuziya Radiatn lift pro  with serums and creams ?
We highly recommend using our official gel with the R1 . While the device can be used with serums, creams, and other conductive materials, their effects will not be as good as our official gel.
Why use Nuziya conductive gel ?
The official gel is jointly developed with the Nuziya radio frequency device. It has good electrical and thermal conductivity. It also adds classic anti-aging ingredients to promote skin elasticity, prevent energy loss, and improve the efficacy of the device.
Can I use Nuziya radiant lift pro everyday?
The 3 modes are recommended for use once every two days. During the use of the device, please keep the device always in a slowmoving state.
Can I apply another skincare product after using Nuziya radiant lift pro?
You could massage for five to ten minutes to absorb the remaining gel. Then wash your face and continue to your skincare routine.
Is the device suitable for pregnancy?
It is not recommended to use this RF device during pregnancy. And it is suggested to consult a doctor before using it during menstruation or breastfeeding.
How do I clean Nuziya radiant lift Pro?
The product is not waterproof. You can't use water to rinse it or use alcohol to wipe it. After treatment, wipe off any gel remaining on the RF device with a slightly damp soft cloth, then dry it with a dry cloth before putting it back in a box or storage bag.
Can we use Nuziya radiant lift pro after medical aesthetic surgery?
After medical aesthetic surgery, such as water light injection, injections (such as botox, hyaluronic acid), photorejuvenation, thread carving, plastic surgery, etc., doctors need to confirm complete absorption (usually recommended after three months), or after recovery.
How to charge the device?
There would be a Type-C power cable that comes with the device. Please use the Type-C cable and power adapter with the specification of output 5V2A to charge the device. The R1 Pro is an LG battery with a 1800mah large-capacity battery, which can be charged in 3-4 hours. It can be used 2-4 times.
How to Get My Money Back?
We don't accept unwanted returns. Please consider carefully before purchasing. If the product is defective (non-manmade) when you receive it, within 30 days of delivery, you can get a full refund or replacement. Beyond 30 days but within a 1-year warranty, a full refund is not available, but replacement is acceptable.